Client Testimonials
The Sacramento Ballet
"LRI is outstanding! Eric Douglas led the Sacramento Ballet through a challenging project of developing its first-ever comprehensive written strategic plan at a critical junction in the history of the organization. Eric's leadership skills were superb as he worked to enlist the support of all stakeholders and facilitated discussions that allowed the organization to put into words its hopes and dreams for the next several years, while helping the project team remain focused on keeping the objectives realistic, achievable and measurable. I highly recommend LRI without any reservation."
Robert Slater, Jr, MD, FACS, President, Board of Directors
PHH
"We had a difficult challenge facing us in articulating a clear vision for PHH. LRI did a great job in getting input from all the participants while at the same time keeping us on track. We accomplished the goal of agreeing on a future direction. I don't think we would have gotten there without LRI's help. Thanks again for your facilitation and leadership."
George Kilroy, CEO
WETA
"I would encourage any CEO to go through this process. In a very short time, we were able to clarify our expectations and unify the staff around common goals. Now, we have consensus about the next steps we need to take and performance metrics that will let us know when we reach our goals. We've really moved forward as an organization."
Sharon Rockefeller, CEO
University of California
"As a result of LRI's work, we experienced a real change in the way that we do planning and resolve problems. It made it possible for us to say exactly what we wanted to say, and for others to hear exactly what we said. Looking back, I wonder why we didn't do this before."
James H. Clark, Director and Publisher
Marcy Li Wong Architects
"I highly recommend LRI to anyone seeking help with organizational change management. LRI brought an invaluable combination of outstanding proactive management and superb quantitative analysis all in a professional and timely manner. The extra bonus was that they were an exceptional pleasure to work with throughout the process."
Marcy Li Wong, CEO
The HLA Group
"Working with LRI, our executive team has a richer and clearer understanding of what we need to do to succeed."
John Nicolaus, Principal
HSBC Bank
"For the past 18 months, LRI has helped our executive team, including our chairman, build and enhance its communication skills, gain agreements around key strategic questions, and pull away at the fabric surrounding various internal conflicts and resolve them in constructive ways."
Pat Wilkinson, Senior VP of Human Resources
KQED
"The process you took us through last summer was remarkable in several ways. First, you gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was your ability to keep us on schedule and operate within budget. I looked back at my notes today and the process took 10 weeks from start to finish."
John Boland, Executive Vice President and COO
National Geographic Society
"What the world needs now is direct, clear, but humane communication. Straight Talk® tells us how to bring democratic and felicitous dialogue to what intrigues us most.""
Reg Murphy, President and CEO
America's Public Television Stations
"Based on their work with public broadcasting CEOs, LRI's expertise is a must for any organization that wants and needs productive conversation to resolve tough issues."
David Brugger, President
Hanover Insurance Companies
"The single most potent tool for achieving high levels of organizational learning is better conversation. Straight Talk provides a clear map to richer conversation about important subjects."
William O Brien, President